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Cookie Policy

This Cookie Policy explains what cookies are, how Sky City uses them, what types of cookies we use, and how you can control cookie preferences. Understanding cookies helps you make informed decisions about your privacy while using our platform.

Like most websites, Sky City uses cookies and similar technologies to provide smooth user experience, remember your preferences, keep your account secure, and understand how people use our platform.

By using skycity-nz.com, you consent to use of cookies as described in this policy. You can control cookie settings through your browser or our cookie preference center.

Last updated: November 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They contain information that websites use to remember things about your visit or provide certain functionality.

How Cookies Work

When you visit Sky City, our server sends cookie to your browser. Your browser stores the cookie on your device. On subsequent visits, your browser sends the cookie back to our server, allowing us to recognize you and remember your preferences.

Cookies can't access other information on your device. They can only store information that you provide or that the website assigns. Cookies themselves don't contain viruses or malware - they're just text files.

Session vs Persistent Cookies

Session cookies are temporary and deleted when you close your browser. They help you navigate website during single visit without having to re-enter information constantly.

Persistent cookies remain on your device for set period (days, months, or years depending on the cookie). They remember your preferences across multiple visits so you don't have to set them each time.

First-Party vs Third-Party Cookies

First-party cookies are set by Sky City directly. We control these cookies and use them to provide core website functionality and improve your experience.

Third-party cookies are set by external services we use, like analytics providers or payment processors. These companies set cookies to provide their services to us, like measuring website traffic or processing payments.

Why Sky City Uses Cookies

Cookies serve several important purposes that make your gaming experience better and help us operate the platform effectively.

Essential Website Functions

Some cookies are absolutely necessary for website to function. These essential cookies keep you logged in as you navigate between pages, remember items in your cart, maintain security, and enable core features.

Without essential cookies, you'd have to login again on every page load, lose your place when switching sections, and experience frustrating lack of basic functionality. These cookies can't be disabled if you want to use the site.

Remembering Your Preferences

Preference cookies remember settings you've chosen like language, time zone, favorite games, and display options. They make return visits more convenient by automatically applying your preferences.

These cookies save you from having to configure same settings repeatedly. Once you've set your preferences, cookies remember them for future sessions.

Security and Fraud Prevention

Security cookies help protect your account from unauthorized access. They verify your login session is legitimate, detect suspicious activity patterns, and prevent certain types of cyber attacks.

Fraud prevention cookies help identify unusual behavior that might indicate account compromise or fraudulent activity. This protection benefits you by keeping your account and funds secure.

Performance and Analytics

Analytics cookies collect information about how visitors use our website. Which pages get viewed most? Where do people spend time? What causes errors or confusion?

This data helps us improve website performance, fix technical issues, and create better user experience. All analytics data is aggregated and anonymized - we see patterns, not individual behavior.

Personalization

Personalization cookies help show you relevant content and game recommendations. They remember what types of games you play and suggest similar ones you might enjoy.

Promotional content can be tailored to your interests based on cookie data. Rather than generic offers, you see bonuses and promotions relevant to how you actually play.

Specific Cookies Used by Sky City

Here are examples of specific cookies you might encounter on our platform, what they do, and how long they last.

Session Management Cookies

Session ID cookies maintain your login state as you navigate the site. These are strictly necessary and expire when you close your browser or logout.

Security token cookies verify your session authenticity and prevent session hijacking. They're essential for account security and expire with your session.

Preference Cookies

Language preference cookies remember your selected language. They persist for 1 year so you don't have to select language on every visit.

Game filter cookies remember your game category preferences in the lobby. These last for 30 days and make finding games faster on return visits.

Display preference cookies store settings like grid view vs list view. They persist for 90 days to maintain your preferred layout.

Analytics Cookies

Google Analytics cookies track anonymous usage patterns. They help us understand traffic sources, popular content, and user behavior patterns. These typically last 2 years.

Performance monitoring cookies help identify technical issues and slow-loading pages. They collect anonymized performance metrics and last 30 days.

Marketing Cookies

Promotion tracking cookies remember which bonuses you've viewed or claimed. They prevent showing same offer repeatedly and last 30 days.

Email campaign cookies track which promotional emails you've opened. This helps us send more relevant communications and avoid over-messaging. These last 90 days.

Third-Party Cookies and Services

Some cookies on Sky City are set by third-party services we use to operate the platform. These companies have their own cookie policies you should review.

Payment Processors

Payment service providers set cookies during deposit and withdrawal processes. These cookies help secure transactions and prevent fraud. Each processor has their own cookie policy governing these cookies.

Game Providers

Gaming software providers may set cookies when you play their games. These cookies enable game functionality and track game performance. Check individual game provider policies for details.

Analytics Services

We use Google Analytics and similar services to measure website performance. These services set their own cookies to track usage patterns. You can opt out of Google Analytics using browser add-on available at tools.google.com/dlpage/gaoptout.

Links to external websites may result in those sites setting their own cookies. We're not responsible for cookies set by third-party websites you visit from our platform.

How to Control Cookies

You have several options for controlling which cookies are set on your device. Choose the level of control that matches your privacy preferences.

Sky City provides cookie preference center where you can choose which non-essential cookies to accept. Access this through the cookie banner when first visiting or through settings link in footer.

You can enable or disable cookie categories like analytics, marketing, and functionality cookies. Your choices are saved and applied across all Sky City pages.

Changes to cookie preferences take effect immediately. You may need to refresh pages to see full effect of your changes.

Browser Settings

All modern browsers let you control cookies through settings. You can block all cookies, accept only first-party cookies, or delete cookies after each session.

Each browser has different cookie management interface. Check your browser's help documentation for specific instructions on managing cookies.

Note that blocking all cookies will prevent Sky City from functioning properly. You won't be able to stay logged in or use many features if all cookies are blocked.

Browser-Specific Instructions

Chrome: Settings > Privacy and security > Cookies and other site data

Firefox: Settings > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Manage Website Data

Edge: Settings > Cookies and site permissions > Cookies and data stored

Mobile Device Controls

Mobile browsers also provide cookie management options, though interfaces vary by device and browser app.

iOS Safari: Settings app > Safari > Block All Cookies

Android Chrome: Chrome app > Settings > Site settings > Cookies

Blocking cookies on mobile may impact website functionality. Mobile apps (if we offered one) would have separate data collection settings.

Industry Opt-Out Tools

For marketing cookies from advertising networks, industry opt-out tools are available:

Network Advertising Initiative: optout.networkadvertising.org

Digital Advertising Alliance: optout.aboutads.info

These tools let you opt out of behavioral advertising from participating companies. Note that opting out doesn't mean you see no ads, just that ads won't be based on your browsing behavior.

Do Not Track Signals

Some browsers offer "Do Not Track" (DNT) setting that sends signal to websites requesting not to be tracked. Currently there's no industry standard for how to respond to DNT signals.

Our Approach to DNT

Sky City doesn't currently respond to DNT signals because there's no consensus on what honoring DNT should mean in practice. However, we provide cookie preference tools that give you direct control over tracking cookies.

Use our cookie preference center or browser settings to control which cookies we set. These tools provide more granular control than DNT signals.

Cookies and Your Privacy

Cookie usage is covered by our main Privacy Policy as well as this Cookie Policy. Together these documents explain how we collect and use information.

Data Collected Through Cookies

Information collected via cookies is treated according to our Privacy Policy. This includes how data is used, stored, protected, and shared.

Like all personal data, cookie data is protected with appropriate security measures. We don't sell cookie data to third parties.

You have same rights regarding cookie data as other personal information - access, correction, deletion, and objection rights all apply.

To exercise privacy rights related to cookie data, contact [email protected] with your request. We'll respond within 30 days.

Cookie Policy Summary

Cookies help Sky City provide better user experience while keeping your account secure and helping us improve the platform. You control which non-essential cookies we can use through preference center or browser settings.

Essential cookies are necessary for site functionality and can't be disabled. Other cookies improve convenience, security, and personalization but can be controlled based on your preferences.

We're committed to transparency about cookies and giving you meaningful control over your data. Thank you for taking time to understand our cookie practices.